WestJet Class Action Settlement Claim, Eligible to File a Claim, Types of Compensation WestJet Airlines settled recently a class action lawsuit totalling $12.5 million in relation to charges on first-checked bags in the airline. The settlement was recently approved by the Supreme Court of British Columbia and is to pay off claims from travellers against WestJet for charging baggage fees contrary to the latter’s tariff policies. This settlement approval will not only bring monetary relief to the affected customers but also be a precedent for transparency in the airline industry in terms of disclosing baggage fees.
The origins of this lawsuit stem from consumer grievances over unexpected baggage fees charged between 2014 and 2019. Many travelers felt that these charges were improperly levied, contrary to WestJet’s advertised tariff policies. As such, the class action lawsuit sought to rectify the financial burden faced by those affected, emphasizing the importance of corporate accountability and adherence to advertised policies.
WestJet Class Action Settlement Claim Overview
Reason for Settlement | A class action lawsuit was filed against WestJet for issues related to flight delays, cancellations, and service disruptions. |
Eligibility Passengers | who experienced delayed or cancelled WestJet flights under certain conditions during the eligible period. |
Eligible Period | Typically covers flights affected between specific dates (e.g., 2017-2022). Check specific case details. |
Settlement Amount | The total settlement amount varies, depending on the number of claimants and individual claims. |
Claim Process |
|
Claim Deadline | Claimants must submit their claims before a specified deadline (e.g., 2024-xx-xx). |
Who is Eligible to File a Claim?
The settlement will apply to passengers whose flight experienced some specific disruptions between given dates. If you encountered one of the following scenarios, you may be entitled to claim:
- Flight delay or cancellation under certain conditions:
- Bad customer service accompanied with disturbances
- Lack of communication about flight delays or cancellations
Types of Compensation You Can Expect
- Cash Payments: A portion of the settlement will be paid to eligible claimants based on the severity of their flight disruption.
- Travel Vouchers or Credits: WestJet can issue travel vouchers or credits and use them for future flights.
- Refunds: Refunds may involve services or fees that have to be refunded in certain cases.
How to File a Claim
- The settlement website: Click on the claim form available on the official class action settlement website.
Fill out the claim form for your flight, including all the personal details and proof of the disruption. - Provide supportive documents: including tickets, receipts, or any form of communication regarding the problem between you and WestJet.
- Submit: Your Claim Claims can usually be submitted online or by mail before the deadline stated.
Important Link
Homepage | Click Here |
Frequently Asked Questions
1. What is WestJet Class Action Settlement?
The WestJet Class Action Settlement was filed to settle the complaints about flight delays, cancellations, and poor customer service. It seeks to provide a compensation to passengers affected during a particular period due to these issues.
2. Who is qualified to file a claim?
Passengers who had their journeys severely affected by delays or cancellations, or other kinds of service issues on WestJet during the class period may qualify to make a claim. This will depend on the particular terms of the settlement to determine if your situation is affected.